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Terms of Service

Terms of Service

Effective date: December 15, 2025
Last updated: May 23, 2026

Welcome to Astral Moon Magic (“Company”, “we”, “us”, or “our”). These Terms of Service, together with our Refund Policy, Disclaimers, Privacy Policy, and any product-specific terms shown at checkout or on a product page, govern your access to and use of our websites, digital products, online courses, downloads, reports, services, emails, funnels, and related content.

By accessing our website, creating an account, submitting a form, purchasing a product, downloading a file, accessing a course, reading a report, or using any of our services, you agree to these Terms.

If you do not agree to these Terms, do not use this website, purchase our products, access our content, or use our services.

1. Business Information

These Terms apply to products, content, and services provided by:

2. Scope of These Terms

These Terms apply to your use of:

  • our WordPress website and blog
  • our WooCommerce shop and checkout pages
  • our digital products, PDFs, ebooks, guides, planners, worksheets, workbooks, templates, and downloads
  • our astrology reports, tarot materials, rune materials, crystal guides, moon phase materials, divination content, and similar symbolic tools
  • our online courses, lessons, funnels, and landing pages, including pages hosted through Systeme.io where applicable
  • our email communications, newsletters, automations, and marketing emails, including those managed through Klaviyo where applicable
  • any related customer support, digital delivery, access links, accounts, or platform access

Additional product-specific terms may apply to certain purchases. If a product page or checkout page includes specific terms, those terms form part of the agreement between you and Astral Moon Magic.

3. Nature of Products and Services

Astral Moon Magic provides educational, interpretive, symbolic, spiritual, and reflective materials. Our products may include:

  • digital downloads
  • PDF guides and ebooks
  • online courses and lessons
  • printable workbooks and worksheets
  • astrology, tarot, rune, moon phase, crystal, numerology, divination, palmistry, Human Design, and related symbolic content
  • personalized astrology reports or similar custom digital products, where offered
  • email-based resources, rituals, interpretations, prompts, and educational sequences

Unless a product page clearly states otherwise, all products are digital products. No physical item is shipped unless expressly stated on the relevant product page.

Digital products are delivered electronically through one or more of the following methods: download link, email delivery, customer account, online course platform, hosted page, third-party delivery tool, or another digital access method.

4. Customer Responsibility Before Purchase

You are responsible for reading the product description, checkout information, delivery details, compatibility notes, access instructions, refund policy, and these Terms before making a purchase.

Before purchasing, you are responsible for confirming that:

  • the product is suitable for your needs
  • you understand that the product is digital, where applicable
  • you have the required software, device, internet connection, email access, and technical ability to open or use the product
  • you have entered a correct email address and accurate billing details
  • you understand the product description, format, language, scope, and delivery method
  • you understand that spiritual, astrological, tarot, rune, divination, and symbolic content is interpretive and not a guarantee of any outcome

Failure to read the product description, misunderstanding the digital nature of the product, changing your mind, not liking the style, not using the product, or entering incorrect customer information does not create a right to a refund, except where required by law.

5. Digital Delivery, Immediate Access and Withdrawal Rights

Many Astral Moon Magic products are digital products that may be delivered immediately after purchase. A digital product is considered delivered when any of the following occurs:

  • a download link is made available to you
  • a file is sent to your email address
  • course access is granted
  • login details or access instructions are sent
  • a report or custom product is sent or made available
  • you are given access to a digital platform, hosted page, lesson, file, library, or account area

By purchasing a digital product and requesting or receiving immediate access, you agree that delivery may begin immediately and that, once the digital content has been delivered, accessed, downloaded, streamed, opened, made available, or sent, your right to cancel may end to the fullest extent permitted by applicable law.

If you are located in the European Union, United Kingdom, or another jurisdiction that provides a statutory cancellation or withdrawal period for distance purchases, you acknowledge that digital content may be treated differently from physical goods. Where legally required, we may ask you to expressly consent to immediate digital delivery and acknowledge that you will lose your withdrawal or cancellation right once delivery or access begins.

If you do not want digital content to be delivered immediately, do not complete the purchase unless a delayed delivery option is clearly offered and selected.

6. Refund Policy

Because our products are primarily digital and can be accessed, downloaded, copied, saved, read, or used immediately, our refund policy is strict.

All digital product sales are final once the product has been delivered, accessed, downloaded, emailed, made available, or once course access, file access, report access, or platform access has been granted.

No refunds are provided after digital delivery, except where required by applicable law.

Refunds are not provided for:

  • change of mind
  • failure to read the product description
  • misunderstanding that the product is digital
  • not using the product after purchase
  • not liking the content, interpretation style, format, voice, structure, or spiritual approach
  • duplicate purchases caused by customer error
  • incorrect email address, birth data, order details, or other information entered by the customer
  • lack of compatible software, device, internet connection, or technical ability
  • email delivery issues caused by spam filters, blocked inboxes, full inboxes, customer email settings, or incorrect email addresses
  • personal circumstances, scheduling issues, or failure to access the product within your preferred timeframe
  • disagreement with an astrology, tarot, rune, divination, or symbolic interpretation
  • expecting a result, transformation, prediction, answer, outcome, healing effect, business result, financial result, or life change that was not expressly guaranteed in writing

If you believe a product was not delivered, is technically inaccessible due to an issue on our side, or you received the wrong file, contact us at wimma@astralmoonmagic.com. We may, at our discretion and where appropriate, re-send the product, restore access, correct the file, provide replacement access, or take another reasonable step to resolve the issue.

Nothing in this Refund Policy limits any mandatory consumer rights that cannot legally be excluded.

7. Technical Access Issues

You are responsible for maintaining access to the email account, device, software, browser, internet connection, and technical environment needed to access digital products.

If you do not receive a delivery email, you must check your spam, promotions, junk, and blocked sender folders. You must also confirm that the email address used at checkout was correct.

If the issue is caused by our system and you contact us within a reasonable time, we will make reasonable efforts to restore access or re-send the digital product.

Temporary website downtime, email delays, third-party platform issues, payment processor delays, or customer-side technical issues do not automatically create a right to a refund.

8. Personalized and Custom Digital Products

Some products may be personalized, custom-generated, or prepared based on information you provide. This may include astrology reports, birth chart interpretations, forecasts, readings, or similar digital products.

You are solely responsible for providing accurate information, including but not limited to:

  • full name or preferred name, where requested
  • birth date
  • birth time
  • birth place
  • email address
  • any other information requested on the product page or order form

We are not responsible for inaccurate, incomplete, misspelled, estimated, or incorrect information provided by the customer. If you provide incorrect birth data, order details, or delivery information, the resulting product may be inaccurate, incomplete, or undeliverable. This does not create a right to a refund, except where required by law.

For personalized or custom digital products, work may begin shortly after purchase. Once preparation, generation, interpretation, customization, or delivery has begun, the order cannot be cancelled or refunded except where required by law.

9. Educational, Spiritual and Symbolic Disclaimer

Astral Moon Magic content is provided for educational, informational, reflective, symbolic, spiritual, creative, and entertainment purposes.

Astrology, tarot, runes, numerology, crystals, moon phases, palmistry, Human Design, divination, ritual work, and other symbolic systems are interpretive tools. They are not guarantees, instructions, diagnoses, predictions, professional advice, or statements of absolute fact.

You are solely responsible for how you interpret, use, apply, rely on, or act upon any information, guidance, prompt, ritual, report, reading, course, or digital product provided by Astral Moon Magic.

We do not guarantee that any reading, report, interpretation, course, ritual, workbook, guide, or symbolic tool will produce a specific result, answer, insight, emotional state, spiritual experience, personal transformation, relationship outcome, financial result, career outcome, business result, health outcome, or life change.

10. No Medical, Mental Health, Legal, Financial or Professional Advice

Astral Moon Magic does not provide medical, psychological, psychiatric, therapeutic, legal, tax, investment, financial, business, or other regulated professional advice.

Our content must not be used as a substitute for advice from a qualified professional. You should consult an appropriate professional before making decisions involving:

  • physical health
  • mental health
  • medication, treatment, or diagnosis
  • legal matters
  • tax or accounting matters
  • financial, investment, or business decisions
  • employment, immigration, safety, housing, or relationship decisions
  • any matter that may materially affect your wellbeing, rights, finances, safety, or legal position

Do not delay, avoid, or disregard professional advice because of something you read, purchase, receive, or interpret through Astral Moon Magic.

If you are in crisis, danger, or need urgent medical, mental health, legal, or safety assistance, contact your local emergency services or an appropriate qualified professional immediately.

11. No Guarantees and No Reliance

We make no guarantees regarding the outcome of using our products, courses, reports, readings, prompts, rituals, educational materials, or symbolic content.

You agree that:

  • results vary from person to person
  • symbolic and spiritual interpretation is subjective
  • personal insight depends on your own reflection, context, judgment, and choices
  • we are not responsible for decisions you make based on our content
  • we are not responsible for actions you take or do not take after using our products or services

Any testimonials, examples, case studies, reviews, or customer experiences are individual experiences only. They do not guarantee that you will have the same or similar experience.

12. Personal Responsibility and Assumption of Risk

By using our website, products, reports, courses, downloads, or services, you accept full responsibility for your own decisions, interpretations, actions, omissions, emotional responses, and life choices.

You agree that any action you take based on Astral Moon Magic content is taken at your own risk. You remain solely responsible for your own wellbeing, decisions, relationships, finances, health, legal matters, spiritual practice, and personal development.

To the fullest extent permitted by law, Astral Moon Magic is not responsible for any loss, harm, disappointment, emotional distress, inconvenience, cost, damage, or consequence arising from your use, interpretation, application, or reliance on our content.

13. Intellectual Property Rights

All content on our website and within our products is owned by Astral Moon Magic or used under appropriate license. This includes text, PDFs, ebooks, guides, workbooks, worksheets, images, graphics, course materials, videos, audio, templates, reports, prompts, layouts, branding, logos, designs, emails, product descriptions, and downloadable files.

All content is protected by copyright, trademark, intellectual property, and unfair competition laws.

You receive a limited personal-use license only.

You may:

  • download and use purchased materials for your own personal, non-commercial use
  • print personal-use worksheets or guides for yourself
  • access purchased course materials according to the access terms stated at purchase

You may not:

  • copy, reproduce, distribute, resell, sublicense, rent, lend, publish, upload, or share our materials
  • give purchased files or course access to another person
  • share login credentials
  • upload our materials to file-sharing platforms, marketplaces, social media groups, forums, cloud folders, or AI training datasets
  • use our materials to create competing products, courses, reports, templates, books, or services
  • modify our materials and claim them as your own
  • remove copyright notices, branding, watermarks, or ownership information
  • scrape, extract, reverse-engineer, mass-download, or systematically copy website or course content

Unauthorized use may result in termination of access, refusal of future service, copyright enforcement, payment processor evidence submission, platform reporting, or legal action.

14. Accounts, Passwords and Access

If you create an account or receive access to a course, portal, download library, report, or digital platform, you are responsible for maintaining the confidentiality of your login details.

You agree not to:

  • share your account with another person
  • allow others to access paid content through your login
  • attempt to bypass access controls
  • download, copy, or extract content beyond personal use
  • use another person’s account without permission

We may suspend or terminate access if we believe account sharing, unauthorized access, abuse, fraud, copyright violation, or breach of these Terms has occurred.

15. Payments, Pricing and Taxes

Payments are processed through third-party payment providers such as Stripe, WooCommerce Payments, PayPal, or other providers shown at checkout, where applicable.

We do not store your full credit card number on our own website. Payment providers process payment data according to their own terms, privacy policies, fraud-prevention systems, and legal obligations.

Prices may be shown in different currencies depending on the platform, product page, payment provider, region, or marketplace. Taxes, VAT, sales tax, currency conversion fees, card fees, bank charges, or payment provider fees may apply depending on your location and payment method.

You are responsible for any taxes, duties, fees, bank charges, conversion costs, or other costs imposed by your location, card issuer, payment provider, or applicable law.

16. Promotions, Discount Codes and Pricing Errors

We may offer discounts, promotions, bundles, coupons, limited-time pricing, free resources, or launch offers. These may be changed, extended, shortened, withdrawn, or corrected at any time.

Discount codes must be used at the time of purchase and cannot be applied retroactively unless we choose to do so.

If a product is listed with an incorrect price, technical error, discount error, tax error, currency error, or checkout error, we reserve the right to cancel or correct the order to the fullest extent permitted by law.

17. Chargebacks and Payment Disputes

If you experience an issue with delivery, access, or a file, you agree to contact us first so we can investigate and attempt to resolve the issue.

Filing a chargeback or payment dispute after receiving digital content, course access, downloadable files, custom reports, or other digital delivery may be considered misuse of the purchase process.

In the event of a chargeback or payment dispute, we may provide the payment processor with evidence of purchase, delivery, access, download, email communication, checkout consent, product description, refund policy, and these Terms.

We reserve the right to suspend access, refuse future purchases, or terminate accounts associated with abusive, fraudulent, or bad-faith payment disputes.

18. Third-Party Platforms, Tools and Links

Our website, products, funnels, payments, emails, course access, analytics, or delivery systems may rely on third-party platforms. These may include WordPress, WooCommerce, Stripe, PayPal, Systeme.io, Klaviyo, Google, Meta, Pinterest, hosting providers, email providers, cloud storage tools, marketplace platforms, or other service providers.

We are not responsible for third-party outages, delays, errors, account restrictions, platform changes, payment processor decisions, email filtering, marketplace rules, browser incompatibility, or external website content.

Links to third-party websites are provided for convenience only. We do not control and are not responsible for third-party websites, products, services, policies, content, or practices.

19. Reviews, Testimonials and User Content

If you submit a review, testimonial, message, comment, feedback, image, or other content to us, you confirm that it is truthful, lawful, and does not infringe the rights of others.

By submitting feedback, reviews, or testimonials, you grant us permission to use, display, edit for clarity, shorten, anonymize, or publish that content for business, marketing, educational, or promotional purposes, unless you clearly request otherwise in writing.

We may remove or refuse user content that is unlawful, abusive, misleading, defamatory, spam-like, infringing, hateful, threatening, or otherwise inappropriate.

20. Availability, Product Updates and Access Changes

We may update, revise, improve, remove, replace, restructure, or discontinue products, courses, pages, links, downloads, platforms, or access methods at any time.

If a product is advertised as “lifetime access,” this means access for the reasonable lifetime of that product, platform, or service as determined by us. It does not mean access for the lifetime of the customer, permanent hosting, indefinite technical support, or perpetual availability across all future platforms and technologies.

We are not liable for temporary downtime, maintenance, platform migration, discontinued third-party tools, discontinued products, broken external links, email provider issues, or changes required for technical, legal, operational, or security reasons.

21. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy. By using our website, purchasing products, subscribing to emails, or accessing services, you acknowledge that personal data may be processed for order delivery, payment processing, customer support, email communication, analytics, fraud prevention, and legal compliance.

Please review our Privacy Policy for full details about how we collect, use, store, and protect personal data.

22. Disclaimer of Warranties

To the fullest extent permitted by law, our website, products, courses, reports, downloads, emails, interpretations, and services are provided on an “as is” and “as available” basis.

We do not warrant that:

  • the website or products will be uninterrupted, error-free, or available at all times
  • the content will meet your personal expectations
  • the content will produce any specific result
  • the content will be suitable for every person, belief system, device, browser, or technical environment
  • any interpretation, report, reading, course, or symbolic material will be accurate, complete, predictive, or personally satisfying

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.

23. Limitation of Liability

To the fullest extent permitted by applicable law, Astral Moon Magic, its owners, creators, contractors, service providers, partners, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, emotional, financial, spiritual, reputational, business, relational, or personal damages arising from or related to your use of our website, products, services, reports, courses, emails, downloads, or content.

This includes, but is not limited to, damages or losses related to:

  • decisions made based on our content
  • interpretations, expectations, or personal reactions
  • technical access issues
  • third-party platform failures
  • payment disputes
  • loss of data, income, opportunity, business, goodwill, or reputation
  • emotional distress, disappointment, confusion, or dissatisfaction
  • relationship, health, financial, legal, career, or personal decisions

To the maximum extent permitted by law, our total liability for any claim shall not exceed the amount you paid directly to Astral Moon Magic for the specific product or service giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

24. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Astral Moon Magic, its owners, creators, contractors, service providers, affiliates, partners, and representatives from and against any claims, losses, damages, liabilities, costs, expenses, or demands arising from:

  • your use or misuse of our website, products, services, courses, reports, or downloads
  • your breach of these Terms
  • your violation of intellectual property rights
  • your sharing, copying, distributing, reselling, or misusing our content
  • your violation of applicable law
  • information you submit to us
  • decisions or actions you take based on our content

25. Termination and Refusal of Service

We reserve the right to suspend, restrict, or terminate your access to our website, products, courses, downloads, accounts, emails, or services if we believe you have violated these Terms, misused our content, shared access, engaged in fraud, abused refund or chargeback processes, harassed us or others, or engaged in unlawful activity.

We may refuse service, cancel orders, block access, or decline future purchases where legally permitted.

Termination does not remove your obligation to comply with intellectual property restrictions, payment obligations, disclaimers, limitation of liability, and other provisions that by nature should survive termination.

26. International Customers and Local Consumer Laws

We may sell to customers in multiple regions, including the European Union, United Kingdom, United States, Canada, and other countries.

Consumer protection laws vary by location. Nothing in these Terms is intended to remove rights that cannot legally be waived, excluded, or limited under the mandatory consumer laws of your country, state, province, or region.

Where local law gives you mandatory rights that conflict with these Terms, those mandatory rights apply only to the extent required by law. All other provisions remain in effect to the maximum extent permitted.

27. Governing Law and Disputes

These Terms are governed by the laws of Finland, without prejudice to any mandatory consumer protection rights that may apply in your country or region of residence.

Before starting any formal dispute process, you agree to contact us at wimma@astralmoonmagic.com and allow us a reasonable opportunity to investigate and resolve the issue.

If any part of these Terms is found invalid, unlawful, or unenforceable, the remaining parts remain valid and enforceable to the fullest extent permitted by law.

28. Changes to These Terms

We may update these Terms at any time to reflect changes in our products, services, platforms, legal obligations, payment systems, business practices, or customer protection requirements.

Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of our website, products, services, courses, downloads, or content after changes are posted means you accept the updated Terms.

29. Contact Information

For questions about these Terms, digital product access, refund requests, technical issues, or legal notices, contact us:

Astral Moon Magic

Email: wimma@astralmoonmagic.com

Postal Address: PL 89, 00131 Helsinki, Finland

Website: https://astralmoonmagic.com